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Privacy Policy

How iBookam handles personal and business information

This page summarizes the information iBookam uses to run bookings, accounts, payments, support, safety, and business operations.

Information we collect

We collect account details, contact information, booking information, service and business profile data, support messages, device/session details, and payment-related references needed to provide the platform.

How we use information

We use information to create accounts, verify users, show relevant businesses and services, manage bookings, process payments, send notifications, prevent abuse, support customers, and improve the platform.

Sharing and access

We share booking details with the customer and business involved in the appointment. Admins may access operational records where needed for support, safety, fraud prevention, and compliance.

Retention and deletion

We retain records needed for account, booking, support, audit, legal, and operational purposes. Deleted accounts may be soft deleted first before permanent cleanup where the system requires a waiting period.

Your choices

You can update your profile, manage notifications where available, and contact support for account or privacy requests.