Platform role
iBookam helps customers discover and book services from independent wellness and beauty businesses. Businesses are responsible for the accuracy, quality, pricing, and delivery of their services.
Terms of Service
The rules for using iBookam
These terms explain the basic responsibilities for customers, businesses, and administrators using the iBookam platform.
Customer responsibilities
Customers should provide accurate booking details, arrive on time, follow cancellation or reschedule rules, and treat businesses and staff respectfully.
Business responsibilities
Businesses should maintain accurate profiles, publish correct prices and availability, honor accepted bookings, protect customer information, and comply with applicable laws.
Payments, cancellations, and disputes
Payment, refund, cancellation, and dispute handling may depend on the booking status, business policies, payment provider rules, and the evidence available to support.
Account enforcement
iBookam may restrict, suspend, or remove accounts, listings, content, or bookings that appear unsafe, fraudulent, abusive, misleading, or harmful to the platform.