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Safety Guidelines

Book and provide wellness services with confidence

iBookam helps customers and businesses coordinate appointments, but safe service experiences also depend on clear communication, accurate listings, and responsible conduct.

Verified communication
Transparent service details
Issue reporting

For customers

Review the business profile, service details, pricing, staff, and location before booking.

  • Book through iBookam so your appointment history is recorded.
  • For home services, confirm the address, arrival window, and any access instructions before the appointment.
  • If anything feels wrong, pause the booking and contact support.

For businesses

Keep service descriptions, delivery options, working hours, prices, and staff profiles accurate.

  • Only accept appointments your team can safely and professionally complete.
  • Use the booking dashboard to manage reschedules, cancellations, and customer updates.
  • Report abusive, fraudulent, or unsafe behavior to support.

Payments and records

Use platform-supported payment and booking flows where available so disputes and support requests can be handled with proper context.